‘Hydro-Clean’ is committed to protecting the privacy of our customers. In this privacy statement, when we use the terms “we,” “us,” or “our,” we are referring to ‘Hydro-Clean’.
We take GDPR compliance seriously and have amended our Privacy Policy to reflect the changes in the law and continue to keep your data safe.
This privacy statement outlines what personal data we collect from you when using our website and how we process, keep and manage that data. It also describes our policy relating to the use of cookies.
Please take time to read the following information carefully to help understand our practices in regards to the handling of your personal data and cookie usage.
By visiting and submitting information via this site you are accepting and consenting to the practices described in this statement.
Forms & Google Analytics
We may collect the following information via Google Analytics and through form captures when you use this website:
We have a number of contact forms on our site. These are short forms that allow us to contact you regarding our products or services that you have enquired about purchasing.
We will never contact you for any other reason than in relation to your order unless you have manually opted-in to further communications from us through joining our mailing list.
When contacting us or booking a quote, we usually ask for the following personal information where applicable:
We do not keep any credit card details!
We will also never store any sensitive information disclosed to us. This includes disabilities, political views, ethnicity, sexual preferences, age, or gender.
What we do with the information we collect:
We will never sell or share your data with unaffiliated third-parties and we will always try our best to be completely transparent with you on how we might use your data.
We work with a number of third-party software suppliers that provide us with facilities to store, process and manage data. These third-parties allow for us to complete marketing tasks like email marketing and automations, and also allow for us to better manage the information submitted to us through our contact forms.
We are extremely sensitive with the data that we share with these third parties, which ensures that your data is secure and we will never share more than is necessary.
We will keep the information that you provide for up to indefinitely or until we no longer deem it necessary to keep. Customers subscribed to our newsletter will have their emails kept on our mailing list for as long as they choose to remain a subscriber. Subscribers can opt-out at any time. We may use the information to improve our products, services and marketing strategies.
Affiliated Parties:
We use your personal data (such as email addresses) to market and promote our services. In every single email we send, we include an unsubscribe link so you can opt-out of our email marketing at any time.
We will only send marketing emails to those who have explicitly agreed and consented to joining our mailing list.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What is a cookie?
A cookie is a small text file that helps us to tailor information and marketing to suit you (based on your browsing history). For detailed information on cookies, and how to manage them, take a look at www.allaboutcookies.org.
We are committed to ensuring data we hold is accurate. If you’d like to amend or request to view the data that we hold on you, please email us at sales@hydroclean-essex.co.uk
Disclosure of your information
We will not share the personal data unless and to the extent that:
Like most sites, we use cookies for several reasons, the main reasons being:
Please note, we may make changes to this privacy statement at any time, and such changes may take immediate effect. Any changes we may make to this privacy statement in the future will be posted on this page.
If you have any questions, complaints, comments or requests should be addressed to our appointed data officer – Richard Grace at: